PRIVACY POLICY

 

Clique IT Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

 

What is Personal Information and why do we collect it?

 

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: name; contact details including email address, mailing address and telephone number; demographics information such as postcode; preferences and options of enquiries and responses; details of product and services we have provided; your browser session and geo-location data, device and network information, statistics on page views and sessions, search queries and browsing behaviour; any information you have provided to us directly or indirectly through your use of our website, associated applications, social media platforms from which you have permitted us to collect information; and any other information you have provided or requested by us.

This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website www.cliqueit.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

You may unsubscribe from our mailing/marketing lists or opt out of any communications at any time by contacting us in writing using the details below.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

 

Third Parties

 

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

 

Disclosure of Personal Information

 

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure
• Third parties who assist us in providing information, products, services or direct marketing to you. These parties may be located or may store data outside Australia
• Where we disclose your personal information to third parties we will request that the third party follow this Privacy Policy regarding handling of your personal information
• Where required or authorised by law

 

Security of Personal Information

 

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

No information transmitted over the internet can be guaranteed to be secure. The transmission and exchange of information is carried out at your own risk.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

 

Access to your Personal Information

 

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Clique IT Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

 

Maintaining the Quality of your Personal Information

 

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

 

Cookies

 

“Cookies” are a standard for storing small pieces of data on a web client (i.e. the web browser on your computer). Any web server (including this one) may:

• Store one or more cookies in your browser; or
• Request your browser to transmit the data to the web server.

This website may store cookies on your web client in order to better serve you upon your subsequent visits to this website. By using cookies, websites can track information about visitors’ usage of the site, provide customized content, or even the use of password protection. Note that some browsers can be configured to allow cookies to be accessed by servers other than the originating server. Please note that most web browsers can also be configured to notify the user when a cookie is received, allowing you to either accept or reject it.

 

Policy Updates

 

This Policy may change from time to time and is available on our website.

 

Privacy Policy Complaints and Enquiries

 

If you have any queries or complaints about our Privacy Policy please contact us at:

 

Clique IT Pty Ltd

2/622 Ferntree Gully Road, Wheelers Hill VIC 3150

hello@cliqueit.com.au

+61 3 9763 4088